Skip to main content
Home LogoHome Skip Navigation

Lincoln Heritage
Customer Service

Our mission is to provide you with unparalleled service every time because we believe only satisfied customers can guarantee our long-term success.

Customer Service

Our policy portal is a great place to access your policy and any of our self-service options - you can access it here

Now You Can
Manage Your Policy
Online At


Lincoln Heritage policyholders can manage or register their policy here. By registering, you can view your policy details, make payments, view payment history, and download any forms you need to make changes.

Image of Form

Easy. Fast. Convenient.

24/7 online access from any computer, smart phone, or tablet.

Register Now So You Can

Chart With Gears

View Policy Details

Green Circle

View Premium History


Make Payments

Chart Arrow

Download & Upload Forms
to Make Policy Changes

Make Changes To A Policy

Whether you’re updating your address or changing a beneficiary,
we’ll make sure your experience is as easy as possible.

Make Changes

File A Policy Claim

Approved claims are paid in 24 hours. We’ll walk you through the entire process and be with you every step of the way.

File a Claim

We are here for you. If you reside in an area that has been struck by a natural disaster and your local Department of Insurance has issued a bulletin for relief, please reach out to us.

Customer Inquiries

Contact Lincoln Heritage Life Insurance by phone at 800-438-7180

Claims: (855) 706-2396
Customer Service: (800) 438-7180
Policy Payments: (800) 930-7459

Monday — Friday: 6:00 am to 5:00pm MST
Saturday: 6:00 am to 2:00 pm MST


Reach Lincoln Heritage Life Insurance by mail

Lincoln Heritage Life Insurance Company
4343 E Camelback Road
Suite 400
Phoenix, AZ 85018

Fax & Email

Contact Us

Customer Service Fax: (602) 808-0521
Customer Service Email:
Claims Fax: (602) 808-8845
Claims Email:
Social Service Request Fax: (602) 224-2247