Lincoln Heritage
Customer Service

Our mission is to provide you with unparalleled service every time because we believe only satisfied customers can guarantee our long-term success.

Customer Service

How To Make Changes To A Policy

Whether you’re updating your address or changing a beneficiary,
we’ll make sure your experience is as easy as possible.

Make Changes

How To File A Policy Claim

Approved claims are paid in 24 hours. We’ll walk you through the entire process and be with you every step of the way.

File a Claim

IMPORTANT POLICYHOLDER UPDATE

DID YOU KNOW THE AVERAGE COST OF A FUNERAL HAS GONE UP?

And according to the National Funeral Directors Association, these final expenses are still rising.
Because costs have gone up, you may need additional benefits to ensure a financial burden is not left behind.
Click below to find out more about this important policy update.

Find Out More

Customer Inquiries

Contact Lincoln Heritage Life Insurance by phone at 800-438-7180
Customer Service: (800) 438-7180
Policy Payments: (800) 930-7459

HOURS:
Monday — Friday: 6:30 am to 5:00pm MST
Saturday: 6:00 am to 2:00 pm MST

Mail

Reach Lincoln Heritage Life Insurance by mail
Lincoln Heritage Life Insurance Company
4343 E Camelback Road
Suite 400
Phoenix, AZ 85018

Fax & Email

Contact Us

Customer Service Fax: (602) 808-0521
Customer Service Email: service@lhlic.com
Claims Fax: (602) 808-8845
Claims Email: claims@lhlic.com
Social Service Request Fax: (602) 224-2247

Contact Us