Lincoln Heritage
Customer Service

Our mission is to provide you with unparalleled service every time because we believe only satisfied customers can guarantee our long-term success.

Customer Service

IMPORTANT POLICYHOLDER UPDATE

DID YOU KNOW THE AVERAGE COST OF A FUNERAL HAS GONE UP?

And according to the National Funeral Directors Association, these final expenses are still rising.
Because costs have gone up, you may need additional benefits to ensure a financial burden is not left behind.
Click below to find out more about this important policy update.

Find Out More

How To Make Changes To A Policy

Whether you’re updating your address or changing a beneficiary,
we’ll make sure your experience is as easy as possible.

Make Changes

How To File A Policy Claim

Approved claims are paid in 24 hours. We’ll walk you through the entire process and be with you every step of the way.

File a Claim

We are here for you. If you reside in an area that has been struck by a natural disaster and your local Department of Insurance has issued a bulletin for relief, please reach out to us.

Customer Inquiries

Contact Lincoln Heritage Life Insurance by phone at 800-438-7180
Customer Service: (800) 438-7180
Policy Payments: (800) 930-7459

HOURS:
Monday — Friday: 6:30 am to 5:00pm MST
Saturday: 6:00 am to 2:00 pm MST

Mail

Reach Lincoln Heritage Life Insurance by mail
Lincoln Heritage Life Insurance Company
4343 E Camelback Road
Suite 400
Phoenix, AZ 85018

Fax & Email

Contact Us

Customer Service Fax: (602) 808-0521
Customer Service Email: service@lhlic.com
Claims Fax: (602) 808-8845
Claims Email: claims@lhlic.com
Social Service Request Fax: (602) 224-2247

Contact Us