We’re in business to pay your claims. In most cases, we pay claims within 24 hours, always treating you with utmost care, respect and consideration. We hope to make a difficult time in your life just a little easier.

• To report an accidental death claim by phone, call our service center at (800) 438-7180.

  When you call, please have the following information on hand:

  • Name of the deceased
  • The policy number(s)
  • The date of death

  Our service center will walk you through the claims process and answer any questions you may have. For most accidental death claims, we’ll need a certified copy of the insured’s death certificate, any accident, autopsy, or toxicology report and the original policy. If your situation requires any additional forms, we’ll fax or mail them to you, the beneficiary or the funeral home, for your convenience.

• To report an accidental claim by mail, fax or e-mail

  MAIL to:	Lincoln Heritage Life Insurance P.O. Box 29045 Phoenix, AZ 85038
  FAX to:	(602) 808-8845
  E-MAIL to:	claims@londen-insurance.com

  If you choose to report a claim using one of these methods, please be sure to complete a Claim Form in its entirety. Pay close attention to the beneficiary section – we may need to contact the beneficiary if we have any questions. We’ll need a certified copy of the insured’s death certificate and the original policy.

For dismemberment claims, the documentation needed varies with the circumstances of the loss. Any medical and/or accident reports you can provide for review will be helpful. If you have any questions, please call the service center at (800) 438-7180.